Description
At Wolt, you're part of a team that creates technology for delivery services, bringing joy, simplicity, and earnings to neighborhoods worldwide.
As a Support Associate, you'll work full-time in our Ljubljana office, providing top-notch support to users and partners. Your day-to-day tasks will involve:
- Delivering exceptional support experiences, ensuring unforgettable interactions with users and partners
- Collaborating with a diverse team to resolve issues, including technical problems and user inquiries
- Communicating effectively, adapting your tone to meet individual needs
- Being creative and having fun in your interactions
- Focusing on achieving goals and delivering high-quality results
Requirements:
- Fluent Slovenian and English language skills
- Previous experience in a similar customer support role
- Ability to learn quickly, attention to detail, and a broad perspective
- Multitasking skills, with the ability to prioritize tasks
- Willingness to work in a fast-paced startup environment
Benefits:
- At least 25 days of paid vacation per year
- Additional paid leave for important personal events
- Wolt credits for using our delivery services
- Hybrid work arrangement, with remote work options
- Employee assistance program, internal training, and resources
- Company-wide education programs and activities
- Annual budget for team-building events
- Free snacks and drinks in the office
If you're enthusiastic about working in a rapidly growing startup environment and a highly ambitious team, apply now!