Description
We are looking for a Business Applications Specialist (Order to Cash) to own the Order-to-Cash (O2C) application portfolio as a product. You will manage the O2C application portfolio, set the roadmap, prioritize backlog, and make decisions balancing needs from various stakeholders.
Responsibilities:
- Own the O2C portfolio, acting as product owner for tools supporting quote to cash
- Set the roadmap and maintain a prioritized backlog reflecting business priorities
- Manage demand, assess impact, prioritize against revenue outcomes, and provide clear answers to stakeholders
- Design end-to-end processes, map lead-to-cash flow, find breaks and manual workarounds, and design solutions
- Deliver large changes, lead medium and large enhancements, and work with engineers
- Protect billing integrity, ensure data quality, controls, and audit trails
- Own vendor relationships, manage key O2C vendors, and contribute to evaluations of off-the-shelf CPQ and CLM options
- Enable and mentor, train business users on new processes, and support analysts
Requirements:
- 8+ years in business applications, with deep experience across quote-to-cash or order-to-cash systems
- Hands-on experience with CPQ, billing, and ERP platforms
- Solid knowledge of SaaS commercial processes, including pricing and packaging, discounting and approvals, contracts, subscription billing, invoicing, and revenue recognition basics
- Product ownership experience, roadmaps, backlogs, prioritization frameworks, and saying no with a reason
- Strong stakeholder management, holding competing priorities from Finance, Sales, and Deal Desk
- Experience leading delivery in Agile teams, including user stories, sprints, UAT, and release management
- Excellent written and spoken English
Nice to Have:
- Experience implementing or migrating CPQ or CLM tools
- Experience with multi-entity, multi-currency billing in a regulated or fintech environment
- Familiarity with SQL or data tools for reconciliation and reporting
Benefits:
- Own Pleo card
- Lunch allowance or catered meals
- Comprehensive private healthcare
- 25 days of annual leave + public holidays
- Hybrid and fully remote working options
- Free mental health and well-being support
- Paid parental leave