Description
We are seeking a Specialist Vehicle Standards Assessor to join our team, providing high-quality testing services within our network of testing facilities.
As a Specialist Vehicle Standards Assessor, you will assess the compliance of various classes of vehicles against statutory standards on behalf of the Secretary of State for Transport.
Your responsibilities will include:
- Inspecting and assessing all vehicle types and schemes to ensure they comply with legislation
- Issuing and removing prohibition notices affecting the safe and continued use of vehicles
- Contributing and sharing specialist knowledge as a Subject Matter Expert on telephone and online forums
- Acting as a point of contact for testing facility providers on specialist tests
- Collaborating with the deployment team to deliver testing services at varying testing facilities
- Providing feedback to Testing Network Manager and Network Business Manager regarding any issues that impact on flexibility, quality or cost of service delivery
- Contributing to local DVSA business continuity plans
- Ensuring that DVSA's operating instructions, processes and testing policies are being followed
- Ensuring all locations comply with technical requirement changes as directed by legislation / H&S / DVSA policy
To be successful in this role, you will need to have:
- A vocational related qualification in Motor Vehicle Maintenance & Repair at level 3 or IMI ATA registration at diagnostic technician level or Engtech registration
- Experience and knowledge of Vehicle Testing; schemes and processes
- Experience of handling and resolving customer complaints in line with agency standards
- Experience of data analysis skills; able to interpret data and information to make sound decisions
- Excellent communication skills and the ability to provide guidance and effective recommendations
- Exceptional engagement and relationship building skills to influence and challenge
- Ability to explain technical detail to colleagues in language and terms that are easily understood and accessible
We offer a range of benefits, including:
- Employer pension contribution of 28.97% of your salary
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
- 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday
- Access to the staff discount portal
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff
- Flexible working options where we encourage a great work-life balance
- A fully insured and taxed lease car, which is for both work and personal use