Description
The New Business Sales Manager will be responsible for executing a local market sales strategy for the Under 500 Buyer Group, achieving improved client and customer retention, competitive positioning, and increased membership and earnings growth while maintaining a strong brand reputation.
Responsibilities:
- Full accountability for sales organisational performance
- Coaches individuals in professional development
- Works with staff to build and execute individual development action plans
- Coaches team in their individual development needs
- Oversees and provides input to the development of market-specific sales plans
- Provides input to the development and execution of local marketing strategies
- Develops and maintains strong intelligence capability through customer/broker contact and formal competitive analysis
- Manages the development and execution of the market strategy to achieve sales plans
- Achieves sales/membership growth and persistency goals
- Achieves/exceeds earnings plans
- Ensures account-specific development plans promote profitable growth and a truly integrated Cigna product portfolio
- Works with Client Management and Client Strategy staff to ensure an integrated approach to account development strategies and proactive service strategy
- Works with Client Managers to manage the renewal and presentation process for assigned customers
- Develops and executes tactical plans to achieve organisational objectives
- Ensures completion of all strategic planning and holds systematic meeting schedules with staff, producers, and customers
- Completes all reporting requirements on time
- Monitors critical metrics/dashboards to identify operational strengths, weaknesses, and opportunities for improvement
Qualifications:
- Bachelor's Degree or equivalent work experience
- 8+ years of industry-related experience; minimum of 5 years of sales experience required
- Sales management experience preferred, including recruitment, selection, and development of new sales representatives
- Excellent knowledge of sales management processes
- Excellent negotiation and influencing skills, including public speaking and presentation skills
- Proven ability to lead a sales team and develop staff
- Demonstrated leadership skills required to support a strong sales growth result
- Enjoys working hard and looks for challenges; able to act and react as necessary, even with limited information; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary
- Comfortable dealing with and managing an ever-changing, highly competitive industry/environment; communicates optimism and confidence in the future
- Proven experience building a competitive sales force and leading a multidisciplinary team of professionals