Description
The Manager, Sales Enablement & Process Management is responsible for driving consistency, effectiveness, and operational excellence across key seller processes within Visa's Commercial & Money Movement Solutions (CMS) organization in CEMEA.
This role owns the frameworks, governance, enablement, and continuous improvement of critical sales processes that support seller productivity and commercial execution.
Working across Product, Commercialization, Sales Excellence, Finance, Marketing, and Regional Leadership teams, the role ensures sellers have access to the right content, processes, tools, training, and governance structures required to execute effectively.
Key Responsibilities:
- Knowledge Management Framework & Platform Governance: Own the CEMEA CMS knowledge management framework and govern Compass and SharePoint as trusted, accessible sources of seller content.
- AANR Governance & Validation: Lead the regional AANR validation process, partnering with Finance, Sales Excellence, Product, and Sales to ensure submissions meet established recognition and evidence requirements.
- Sales Plays Approach & Delivery: Own the CEMEA CMS Sales Plays operating model and coordinate the full lifecycle from prioritization and readiness through launch, seller activation, measurement, and post launch review.
- Lead Management: Own the regional lead management framework, connecting campaign activity, seller follow up, opportunity attribution, and pipeline reporting.
- CMS Training Management: Own the CEMEA CMS training framework and calendar, orchestrating Global, Regional, and Business Unit enablement activities into a coordinated learning experience aligned with seller needs and commercial priorities.
- SIP Governance Support: Serve as the designated backup for SIP governance, supporting continuity of validation, reporting, and governance activities when required.
Qualifications:
- BA/BS in Business, Economics, or Finance. Preferred candidate with MBA/ relevant masters degree.
- 6-8 years experience in sales/ sales support, marketing, finance or equivalent fields
- Experience in process optimization, sales and lead management within B2B organizations, ideally with multi-product solutions
- Experience in and/or significant exposure to the financial services/payments industry required
- Must be detail oriented to ensure accuracy and quality of output
- Proficiency in tools like Claude, Co-pilot, Perplexity, Power BI and Tableau
- Global or multi-national business experience strongly preferred
- Ability to work effectively with a diverse team and produce time sensitive deliverables