Customer Proof of Concepts Engineer

Job Summary

The Proof-of-Concept (POC) Specialist is a Systems Engineer (SE) responsible for the end-to-end development, planning, design, delivery, and coordination of Customer Proof of Concept Labs, primarily focused on Enterprise Networking and Nexus (NX) technologies, but may include other Cisco technologies.

Key Responsibilities

• Project Management (10%): Identify, prioritize, and organize project-related tasks, strategize and communicate project goals and objectives, and ensure effective status reporting.
• Engineering (50%): Design, develop, document, and deliver diverse POC content, collaborate with stakeholders to extract requirements, create design and test plans, and lead POC engineering efforts.
• Platform Design (20%): Document and plan projects thoroughly, utilize standard design tools and templates, and present and justify designs to peer review groups.
• Support (10%): Serve as the first point of contact for POC escalations, collaborate with stakeholders to ensure successful POC delivery, and manage escalations.
• Other Duties (5%): Act as a liaison with third-party developers and independently develop content as needed.

Candidate Requirements

• CCNP/CCIE certification or equivalent experience.
• Strong background in Routing, Switching, and Security protocols.
• Experience with Cisco Catalyst SD-WAN, Cisco Software Defined Access (SDA), and cloud networking.
• Familiarity with virtual infrastructures and test tools.
• Proven project delivery, project management, and time management skills.

Additional Desired Skills

• Basic programming and scripting skills.
• Basic web development and scripting knowledge.

Qualifications and Competencies

• Strong self-management and time management skills.
• Sense of urgency and adaptability to shifting team demands.
• Flexibility to handle a wide range of tasks and rapidly switch between projects.
• Analytical skills to use source materials effectively.
• Excellent communication skills.

Reporting Structure

• Reports to: SE Operations Manager
• Works Closely With: Content Development Team, Project Management Team, Practice Leads, Automation/UI Development Team, Technical Writing Team, dCloud Social Media Specialist, Platform Team, and NetOps Team
• Direct Reports: None