Description
We are seeking an experienced, proactive, and detail-oriented Paralegal to join our Legal Department in supporting SoFi's Service of Process unit.
The ideal candidate brings a proven track record of supporting law firm and in-house litigation, possess strong knowledge of legal service of process, criminal and civil subpoenas, and arbitration workflows, and excels at collaborating with attorneys and cross-functional stakeholders on complex legal issues.
Responsibilities:
- Oversee daily intake, tracking, and administration of all services of process, including threatened or filed legal matters.
- Handle subpoena compliance and legal correspondence, ensuring timely responses to complaints and subpoenas.
- Maintain accurate service of process data and task management records within SoFi's systems.
- Proven hands-on experience with end-to-end matter management in law firm and in-house settings.
- Strong background in managing legal invoices, tracking, and maintaining vendor relationships.
- Ability to oversee daily process management and streamline legal support workflows for the paralegal team.
- Proven track record of supporting in-house counsel with responding to complex legal requests.
- Detail-oriented and proactive mindset suited for navigating complex legal disputes.
- Excellent collaboration skills for partnering effectively with attorneys, outside counsel, and cross-functional teams.
Requirements:
- Bachelor's degree or equivalent professional experience; paralegal certification is a plus.
- 4+ years of experience as a paralegal, in either a law firm or in-house legal department. At least 2 years experience as a paralegal in a law firm is strongly preferred.
- Strong experience with litigation tracking and case management platforms (e.g., Legal Tracker, CounselLink, or similar).
- Strong knowledge of the subpoena and litigation and arbitration processes.
- Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously while meeting multiple, and often short, deadlines.
- Strong written and verbal communication skills.
- Comfort working cross-functionally with attorneys, cross-functional partners, and external service providers.
- Ability to exercise sound judgment, maintain confidentiality, and operate in a fast-paced environment with minimal supervision.
- Experience in fintech, financial services, or a regulated environment is a plus.
Nice to have:
- Experience working for a financial services company and/or in-house legal department.
- Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms.
- Experience e-filing via PACER and state court online filing systems.
- Experience with Atlassian/Jira or other workflow management software.
Compensation and Benefits: The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.