Description
We are seeking a Sales Operations Associate to join our Future B2B team. As a Sales Operations Associate, you will play a critical role in delivering an unparalleled client experience across newsletters, digital advertising, lead generation, webinars, and live events.
Responsibilities:
- Use Salesforce and Google Sheets to create, process, and maintain sales contracts and orders.
- Manage pre-sale advertising inventory for multi-channel digital campaigns.
- Ensure all sales orders meet contracting, approval, payment term, and credit control standards.
- Coordinate with accounting to resolve client delivery questions, billing changes, and revenue queries.
- Manage the month-end close process for designated account teams in collaboration with delivery units.
- Build sales intelligence reports for forecasting, commercial analysis, and strategic business projects.
Requirements:
- Experience managing sales operations, order processing, or commercial billing workflows.
- Proficiency using Salesforce, Google Workspace, Google Sheets, Microsoft Excel, and Slack.
- Strong data accuracy skills with an ability to maintain clean sales contract records.
- Demonstrated ability to resolve billing queries and coordinate cross-functional revenue workflows.
- Strong written communication skills to deliver clear updates to internal and external partners.
- A relevant degree or equivalent practical business experience.
- Experience in sales operations, order management, or commercial contract administration.
- Proficiency with Salesforce CRM software and Microsoft Excel or Google Sheets.
- Ability to work remotely within the United States.
What We Offer:
- Medical, dental, and vision coverage
- 401k plus a company match
- Uncapped leave
- When we hit our targets, enjoy a share of our profits with a bonus
- Refer a friend and get rewarded when they join Future
- Well-being support with access to our Colleague Assistant Programs
- Opportunity to purchase shares in Future with our Share Incentive Plan
The expected range for this role is $40,000 - $56,000.