Description
Job Overview
As a Sales Team Lead at Tide, you will lead and develop a team of financing consultants supporting German SMEs with their financing needs. This role is crucial for increasing team performance, achieving sales targets, and promoting a high-performance sales culture.
Tide is transforming the small business banking market, supporting over 2 million members globally. Using advanced technology, all solutions are designed with SMEs in mind, offering quick onboarding, low fees, and innovative features.
Responsibilities
- You will be responsible for KPI management, monitoring, and steering your team's KPIs, pipeline activities, and deal progress to achieve sales targets.
- You will ensure that your team maximises conversion by utilising all available financing products from partners.
- You will build, lead, mentor, and develop your team of SME financing consultants to achieve and exceed performance goals.
- You will foster a high-performance sales culture, be a role model, and demonstrate resilience in times of ambiguity and uncertainty.
- You will coach, provide feedback, and offer suitable training to improve the team's sales effectiveness and product knowledge.
- You will build and maintain operational relationships with key contacts from commercial credit partners.
- You will work closely with the Head of Commercials and management to align team goals with company objectives.
- You will identify and implement process improvements to increase efficiency and conversion rates.
- You will build and maintain strong relationships with lenders and internal teams to optimise operations and deal flow.
Requirements
- At least 2 years of direct leadership experience in a team, preferably in the German or another German-speaking market.
- At least 5 years of experience in a customer-oriented sales role in the financial services sector, ideally in financing, lending, or credit mediation.
- Native-level German and fluent English skills are essential.
- A proven track record of consistently achieving and exceeding sales-based targets.
- Strong leadership qualities with the ability to coach, motivate, set clear expectations and goals, and develop a team.
- Excellent communication and interpersonal skills to influence and build strong relationships.
- A results-oriented mindset with attention to detail, decisiveness, and drive.
- Passion for exceptional customer service and ensuring the best possible outcome for customers.
- Highly organised and analytical, able to manage multiple priorities and work efficiently under pressure.
- Strong problem-solving skills, with the ability to resolve problems quickly and effectively.
- A proactive, self-motivated approach, always working backwards from goals to ensure effective implementation.
- Proficiency in using CRM systems and analysing sales data to identify trends, opportunities, and areas for improvement.
Benefits
- Attractive commission scheme based on sales performance
- Germany Ticket
- Urban Sports Club membership M
- 25 days of paid holiday per year
- Additional 3 days of paid holiday for voluntary work or further education
- Investment in your development with a dedicated budget
- Extended parental leave
- 4 weeks' sabbatical (after 3 years of employment)
- Mental health support through Plumm
- One-off home office budget
- Global work – up to 90 days outside your home country
- Team events and social activities
- Barista in the office
Tide's Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.