Description
We are seeking an experienced Executive Assistant to provide administrative support to fee earners in our US practices. The successful candidate will have a strong background in providing complex calendar management, travel arrangements, expenses, document production, and general administrative support.
Client Engagement
- Manage complex calendars, ensuring that fee earners' workloads and priorities are taken into account
- Liaise with clients and their support assistants, providing excellent customer service
- Act as a point of contact for fee earners, offering assistance and obtaining key information
- Proactively manage diaries, coordinating meetings and ensuring that fee earners have all necessary documentation
- Prepare correspondence and amend documents to a high standard
Communication
- Communicate confidently and effectively in a professional manner
- Initiate communication with fee earners to ensure awareness of current priorities and support required
- Share knowledge with the team and communicate proactively with the line manager
Team Support
- Support the fostering of a collaborative team environment
- Provide support when covering for colleagues and offer assistance to prioritize tasks
- Ensure telephones are covered and answered promptly and professionally
- Work flexibly and outside core hours as needed to meet deadlines
Financial Management
- Support fee earners in adhering to the firm's risk and compliance requirements
- Assist with the billing process, developing knowledge of billing procedures
- Handle expense management on behalf of fee earners
Business Development
- Maintain knowledge of key clients and the firm's strategic objectives
- Develop understanding of knowledge and business development resources and best practices
- Manage contacts in Outlook and Connect for fee earners
- Assist with client events and marketing activities
Key Requirements
- Associate's degree or Bachelor's degree
- 3-5 years of experience in the legal or professional services industry
- Advanced technical skills and excellent knowledge of Microsoft Office
Competencies
- Excellent communication and organizational skills
- Ability to build relationships with key stakeholders and clients
- Absolute discretion with sensitive and confidential information
- Independent self-starter with problem-solving skills
- Strong team player with adaptability and willingness to develop skills