Description
The Senior Specialist, GBS will be part of a team of contract negotiators within the broader Legal Services function. Reporting to the Senior Counsel, GBS, this role will be responsible for end-to-end contract services, and accountable for delivering frictionless customer experiences and efficiently driving successful business outcomes.
Responsibilities:
- Perform end-to-end contract preparation and execution for assigned transactions, from receipt of contract requests through signature.
- Receive contract requests and conduct initial triage to ensure alignment with established business policies, processes and procedures.
- Draft, review, negotiate, and finalize routine vendor and commercial contracts, including confidentiality and non-disclosure agreements, software license agreements, support services agreements, consulting services agreements and other agreements commonly used in the financial services and information technology sectors.
- Prepare, revise and execute agreements in collaboration with business clients and relevant subject matter experts, and in accordance with approved policies and playbooks.
- Analyze contract requirements, special provisions, terms and conditions to support compliance with applicable laws, regulations, policies and procedures.
- Provide superior customer service according to GBSC standards in terms of quality, response time, resolution time and adhering to service level objectives.
Requirements:
- Bachelor’s degree (or equivalent) from an accredited institution, combined with relevant work experience required. Juris Doctor or other graduate degree is a plus.
- Strong legal and business acumen, with sound analytical and problem-solving skills.
- Demonstrated ability to manage workloads involving tasks of varying priority and complexity.
- Excellent English communication and interpersonal skills, with the ability to collaborate with legal and business stakeholders to negotiate and confirm contract terms; additional foreign language skills is a plus.
- Advanced negotiation skills.
- Ability to recognize when to escalate and when to exercise independent judgment and discretion when reviewing or negotiating contracts.
- Demonstrated customer-focused service orientation.
- Knowledge of U.S., LAC, European, Middle East, African, Asia Pacific or other legal systems and business practices is a plus.