Description
We are Accor, world leaders in Augmented Hospitality. We put people at the heart of everything we do, creating new connections and emotions for our guests.
As a Housekeeper (Floor), you will be responsible for:
- Cleaning and tidying guest rooms, using cleaning products and personal protective equipment (PPE) as needed, following safety standards and operational procedures.
- Maintaining social areas and service spaces under your responsibility, according to a schedule created by management.
- Preparing trolleys with necessary materials for the task.
- Checking equipment functionality in rooms, and reporting any issues to your supervisor or maintenance team.
- Forwarding lost or forgotten items to the governance or management team, which will be recorded in the system.
- Sharing client preferences with the Reception team to update the ACDC and provide personalised services.
- Embracing the brand's values and actively participating in service culture actions.
- Following manager guidelines on selective waste collection, water and energy consumption, and cleaning products usage.
- Performing other related tasks as required.
Qualifications:
- Open-mindedness
- Customer orientation
- Self-confidence
- Communication skills
- Teamwork
- Proactivity and initiative
- Business knowledge and improvement
Benefits:
- Medical insurance with co-participation
- Optional dental insurance
- On-site cafeteria
- Profit sharing
- Life insurance