Description
Swiggy Dineout is building India's largest dining out platform, processing over 100M diners for its partner restaurants across its network for 21,000 restaurants in 34 cities and growing.
We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more - and offer the widest range of offers on restaurant bills through easy payments on the app.
Role Summary The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.
Responsibilities
- Onboard new accounts by explaining requirements to partners and coordinating with internal stakeholders
- Meet existing partners periodically to ensure Restaurant Display Page (RDP) content is correct and image coverage is high
- Make persuasive presentations on the benefits of Dine Out plans and promotions for month-on-month growth
- Execute growth-forward activities such as offer alignments and marketing operations alignments
- Resolve issues like 'diner denied payout' and ensure seamless transactions
- Prepare growth plans for each account and gather competitor action insights
Data Interpretation & Business Performance Management
- Filter relevant data from the Restaurant-facing dashboard and explain key performance metrics to partners
- Seek necessary support or actions from partners to ensure the right RDP view
- Stay updated on partners' investments in competition and ensure their investments are equal or higher than competitors
Interaction with Stakeholders
- Interact with partner support, sales operations, and finance teams
Functional Competencies
- Understand Dine Out offerings and growth levers
- Knowledge of basic metrics such as operating hours, ADs revenue per order, Commission Revenue per order
- Understanding of Conversion Funnel - Advanced Level
Qualifications
- Graduate with 1.5-3 years of field sales experience
- Fluency in local language and working knowledge of English
- Experience with e-commerce activities and online marketing channels
- Confident, pleasing, and a go-getter personality
- Effective communication skills
- Team player with analytical and good Excel skills