Gender-Based Violence Case Management Officer

The International Rescue Committee (IRC) is seeking a Gender-Based Violence Case Management Officer to provide direct case management, individual counselling, and group psychosocial activities to women survivors of gender-based violence (GBV) through safe spaces.

Job Objectives:

• Provide direct and age-appropriate case management to GBV survivors, including developing plans to address their individual needs and implementing them safely.
• Lead group psychosocial activities for vulnerable women and girls in safe spaces.

Responsibilities:

• Adhere to the guiding principles of GBV case management, ensuring confidentiality and respect for survivors' wishes and decisions.
• Develop age- and gender-appropriate case management, including assessing client needs, providing basic crisis counselling, and supporting clients in finding services and support.
• Provide services to children, adolescents, and adult survivors of GBV, including case management, best interest determination, and decision-making by survivors.
• Lead age- and gender-specific emotional group services for vulnerable beneficiaries.
• Collaborate with programme psychosocial officers or assistants to respond to changing needs, focusing on GBV prevention.
• Identify concerns related to protection and support the implementation of case referral protocols and guiding principles.
• Maintain effective working relationships with relevant stakeholders, including community leaders and other implementing partners.
• Complete weekly and monthly activity reports as directed by senior health management and field senior officers.

Monitoring Responsibilities:

• Maintain detailed and confidential case files in line with recognised best practices.
• Contribute to monthly reports.

Coordination & Representation:

• Communicate directly and effectively with other social workers and service providers as part of individual case management.
• Attend regular field-level case management meetings.
• Articulate with actors, organisations, and institutions to contribute to high-quality service delivery.

Programme Development:

• Contribute to the strategic direction and operationalisation of IRC programmes in Norte de Santander.
• Coordinate with personnel from other IRC areas (e.g., ERD, Health, and WPE) at the field level.
• Support needs detection, response design, and project formulation to address the needs of children, adolescents, and women affected by the Venezuelan crisis.
• Stay updated on developments in protection and education affecting the target population.
• Represent IRC in protection and education spaces when delegated.

Requirements:

• Professional degree in psychology, social work, or a related field.
• 2 years of experience in case management with GBV survivors.
• Experience in GBV prevention programmes and professional registration are valued.
• Demonstrated commitment to empowering and protecting women through current or previous voluntary or paid work with women's groups, girls' clubs, or other relevant experience.
• Demonstrated understanding and ability to maintain confidentiality and respect for clients.
• Positive and professional attitude, including the ability to lead and work well in a team environment.
• Strong ability to maintain composure, prioritise work under pressure, and work in a challenging environment.
• Fluency in Spanish; English proficiency desirable.

Remuneration Package:

• Employment contract.
• Salary: $3,577,500 with statutory benefits.