Description
We're looking for a visionary Presales professional to join our team as an Account Solution Engineer. This role presents an exciting chance to collaborate with a rapidly expanding and dynamic industry, showcasing the innovative capabilities of Salesforce applications and platforms.
Responsibilities:
- Manage ESMB organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
- Align innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions.
- Work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.
- Take ambiguous and sophisticated business problems and define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
- Communicate and evaluate solution options, and drive consensus among key collaborators.
- Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
- Assist the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer.
- Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives.
- Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas.
- Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.
- Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
- Develop and deliver the story of the customer experience aided by Salesforce technologies.
- Participate in all appropriate product, sales, and procedural training and certifications.
- Ability to travel based on territory alignment and region.
Requirements:
- B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
- Knowledge of related applications, relational database and web technology.
- Solid oral, written, presentation, collaboration and interpersonal communication skills.
- Ability to work as part of a team to solve technical problems in varied political environments.
- Minimum of 2 years of professional experience.
- Fluency in Thai and English is a must to communicate with customers.
Nice to Have:
- Salesforce Certifications.
- Previous experience as a solution/sales engineer for a CRM company or similar technology.
- Basic programming experience in HTML and other web based technologies.
Benefits:
- Our benefits and resources support you to find balance and be your best.