Description
We are seeking a Coupa System Administrator to join our procurement team at Davies. The role is responsible for administrative duties within Coupa, ensuring that the system is configured to meet our procurement needs.
Key Responsibilities
The ideal candidate will have experience with Coupa software and a strong technical background. They will be mainly responsible for ensuring Coupa queries are actioned.
Key responsibilities include:
- Ensuring the system is configured to meet procurement needs
- Providing end-user support, including troubleshooting and issue resolution
- Training end-users on system functionality and best practices
- Developing and maintaining system documentation, including standard operating procedures and training materials
- Managing user accounts, roles, and permissions
- Identifying target vendors for Coupa and its invoice management solution, and enrolling them
- Ensuring system security and data integrity, including query management of ERP interfaces
- Managing timely upgrades of Coupa releases, including testing and approvals
- Producing accurate and timely supplier and spend analytics reports
- Maintaining optimised relationships with end-users and internal/external stakeholders
- Managing purchase orders, including conversion of requisitions to purchase orders
Experience & Education
Requirements include:
- Bachelor's degree in a relevant field (desirable)
- 5-8 years of extensive experience in a similar role, managing Coupa or a similar management system
- Strong technical skills, including proficiency in SQL and experience in system integration query management
- Excellent project management skills
- Experience with user management, including creating and managing user accounts, roles, and permissions
- Knowledge of Coupa's reporting and analytics capabilities
- Strong communication skills
- Ability to work independently and in a team environment
Skills, Knowledge & Expertise
The role requires:
- Ability to manage conflicting priorities, multitask, and meet deadlines
- Excellent communication skills
- Strong stakeholder management
- Procurement experience
- Licensing and service management
- Mentoring/training skills
- Proven ability to produce high-quality deliverables
- Strong analytical and problem-solving ability