Description
We are seeking a Business Analyst Assistant to join our Payment & Fraud team at Ubisoft. As a key member of the team, you will be responsible for analysing payment performance indicators, identifying areas for improvement, and optimising operational processes related to payments and fraud.
Responsibilities:
- Analyse key performance indicators (KPIs) related to payments to identify opportunities for improvement
- Collaborate with internal teams to optimise operational processes related to payments and fraud
- Conduct comparative studies with competitors and identify industry best practices
- Research trends, legislation, and recent developments in the payments sector
- Prepare a monthly internal newsletter on payment performance and trends
- Provide general support to Product Owners in managing their projects
- Collaborate with Payment & Fraud Specialists to define and achieve specific business results
- Coordinate and communicate with payment providers on a daily basis
- Regularly monitor payment acceptance rates
Qualifications:
- Currently studying in a business, engineering, or equivalent field
- Strong analytical and data interpretation skills with attention to detail
- Proficient in Microsoft Excel
- Proactive and able to work independently while being collaborative
- Interest in payment and fraud management with a willingness to learn and stay up-to-date on the latest trends
- Good written and verbal communication skills in English