Description
Spire Southampton Hospital are seeking an experienced administrator to join the team on a Part-time Permanent basis. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.
Duties and responsibilities
- Responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
- To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital
- To deal with all telephone enquiries in an efficient and courteous manner
- To give clear, concise information to all enquiries
- To liaise with Catering Department regarding orders for refreshments by patients and visitors
- To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.
- Ensure that all filing of results and other information is accurately filed in the patient’s notes
Who we're looking for:
- Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
- Excellent attention to detail
- Customer Service skills
- Process driven
- Team player
- Computer literate
- Adept at handling various calls on a daily basis
- Excellent verbal and written communication skills
- Reliable and happy to work in different departments as required
Contract: Permanent
Hours: 22.5 hours working across Monday-Sunday. Shifts on a rota will be 7.00am - 15.00 & lates 11am – 7pm, Sat & Sunday shifts are 7.00 – 15.00
Benefits:
- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance