Description
At Braze, we're a customer engagement platform that empowers brands to deliver great customer experiences.
As a People Solutions Generalist, you will play a pivotal role in supporting the overall employee experience and success of the People team by driving change across the department to meet business goals.
Responsibilities
- Support the implementation of company-wide initiatives, such as the engagement survey and performance reviews, and collaborate with stakeholders in planning, execution, and communication.
- Assist the development of internal processes and programs and revamp current employee programs owned by People Solutions to ensure continued effectiveness.
- Oversee and manage complex global mobility and immigration cases.
- Work on the introduction of new policies for the region, as well as reviews of existing policies.
- Take the lead on key workstreams such as the EU Pay Transparency Directive, in partnership with Legal and the Senior Director, People - EMEA.
- Support Talent Development team with employee-facing training when needed.
- Support the company’s expansion plans by collaborating with teammates to work with our Employer of Record.
- Continuously identify opportunities to improve our operations and service delivery within the Shared Services model to deliver efficient and exceptional support to employees and the business.
- Collaborate with specialized functional People teams, People Business Partners, and other stakeholders to drive People team initiatives and ad hoc projects to support the team toward business goals.
- Support employment-related inquiries from candidates, employees, and managers on complex and/or sensitive matters through the ticketing system and/or meetings.
Requirements
- 3-5 years of prior experience in an HR role
- Extremely strong and consistent attention to detail and accuracy, completeness, and thoroughness of work
- Excellent organization skills
- Strong service orientation to internal and/or external customers
- Experience guiding strategic thinking, planning, and decision-making aligned with company and team goals.
- Professional maturity and discretion when dealing with sensitive data
- Proficiency in project management and strong analytical and reporting abilities.
- Strong verbal and written communication skills
- Ability to work cross-functionally with all different types of personalities
- Flexibility and creativity to improve current processes as the business scales
- Self-sufficient with the ability to manage own workload and priorities
- Eager to learn and grow with our People Solutions team
- Prior experience working with an HRIS, such as Workday (a plus)
What We Offer
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®