Description
Join the Acacia Module Configuration team at Cisco, supporting the accurate and timely release of optical module configurations.
As a Module Configuration Engineer, you will review and cross-check module configuration documents, spreadsheets, and system records to ensure accuracy, completeness, and consistency.
Responsibilities:
- Process and track engineering change orders using internal websites, SharePoint, and process-automation tools.
- Coordinate with contract manufacturers, engineers, and Sales Applications Engineering to obtain required information and ensure engineering changes are completed on schedule.
- Maintain configuration records and supporting technical documentation in accordance with established processes and quality standards.
- Support production ramps by prioritizing time-sensitive configuration updates and responding to manufacturing-related requests.
- Assist with the creation, review, and maintenance of product label templates and related configuration-controlled content.
- Provide first- and second-level support for configuration issues affecting the production environment.
- Help improve configuration-management workflows by identifying repetitive tasks, process gaps, and opportunities for automation.
Requirements:
- Bachelor’s degree in Engineering, Information Systems, Computer Science, or a related field, or equivalent practical experience.
- 3+ years of experience in configuration management, technical documentation, engineering operations, manufacturing support, or a related role.
- Applied experience with Microsoft Excel, including formulas, lookup functions, pivot tables, data validation, and macros.
- Experience reviewing technical documents and structured data for accuracy and consistency.
- Strong attention to detail, organizational skills, and written and verbal communication skills.
Preferred Qualifications:
- Experience supporting hardware or software configuration processes.
- Experience processing engineering change orders or working in a formal change-control environment.
- Experience supporting manufacturing operations, production ramps, or contract manufacturers.
- Familiarity with hardware or software testing.
- Software development proficiency in Python.
- Experience with source control systems such as Git.
- Experience with label-design software, Adobe Photoshop, or similar tools.
- Working knowledge of relational databases and the ability to write basic SQL queries.
- Experience providing first- or second-level support in a production environment.
- Experience with workflow automation, data-validation tools, or process-improvement initiatives.
Benefits:
- Medical, dental, and vision insurance.
- 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short and long-term disability coverage.
- Basic life insurance.
- Paid time away.
- Optional 10 paid days per full calendar year to volunteer.
Salary Range: $124,000.00 to $174,800.00