We are looking for a Technical Services Engineer based in Sydney for our hybrid working model.

Experience building and maintaining complex mission-critical production database systems (RDBMS or NoSQL)
Coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
Experience working with APIs and integrating with 3rd party technologies and software in various areas
Solid hands-on experience with systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
Experience analyzing and troubleshooting issues holistically
Troubleshooting experience with TCP/IP networking stack on OS and Hypervisor
Experience using or administering one or more cloud services stacks such as AWS, Azure or GCP
Hands-on experience with administering and troubleshooting NAS, SAN, local storage, multi-pathing
Experience building solutions involving application workloads and use cases.

Experience using or managing MongoDB preferred
Experience in one or more programming languages developing applications using a NoSQL or SQL database
Strong understanding of authentication systems such as LDAP, Kerberos, AD
Experience using distributed version control systems, and in particular git
Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators
Experience in working software product teams, and familiarity with product release processes from planning to release.

In 3 months, you'll gain a deep understanding of MongoDB and its partner ecosystem
In 6 months, you'll be comfortable working frontline with customers and partners
In 12 months, you'll be a technical specialist within MongoDB and will be helping peer engineers in advanced diagnostics

Direct partner support: in-market support for technology partners, development support, acting as domain expert/context source for partner-related matters
Support joint/mutual customers: leading multi-vendor collaboration, managing mutual support systems and case-handling processes
Program-level objectives: centralized point of contact within Technical Services for partner-account support matters, knowledge hub within TS for all partner-related information

Technical Services Engineer

Skills