Description
Join Zendesk as a Chief of Staff, partnering with the Chief People Officer and People Leadership Team. You'll drive strategic priorities, portfolio management, and communications to deliver meaningful outcomes for employees and the business.
Key Responsibilities:
- Partner with the CPO to shape and execute the People team's strategic priorities, annual plans, and operating cadence.
- Lead portfolio management across People initiatives, clarifying outcomes, dependencies, resourcing, risks, decisions, and progress.
- Own the People team planning process and budget rhythm in partnership with Finance and functional leaders.
- Drive preparation for Board and executive-level discussions, developing clear narratives, materials, and follow-through for People-related topics.
- Plan and facilitate People Leadership Team offsites and coordinate People Team All Hands and engagement moments.
- Serve as an active member of the People Leadership Team and Zendesk's Chief of Staff community.
- Lead high-priority, confidential, and often ambiguous special projects for the CPO.
Requirements:
- 10+ years of experience in business strategy, business operations, People/HR operations, consulting, program management, or a related strategic role.
- 4+ years partnering directly with C-suite or senior executive leaders in a Chief of Staff, strategy, operations, or equivalent capacity.
- Experience leading enterprise or functional planning, portfolio management, and cross-functional initiatives with multiple senior stakeholders.
- Experience developing executive- and Board-level materials, including synthesizing business, financial, and people data into clear recommendations.
- Demonstrated experience managing budgets, forecasting, or financial planning in partnership with Finance.
Preferred Qualifications:
- Experience supporting a Chief People Officer, CHRO, or senior leadership team in a global technology or SaaS company.
- Experience working in a 3,000+ employee, multi-region organization undergoing growth, transformation, or significant operating change.
- Experience designing leadership-team operating rhythms, offsites, employee communications, or large-scale engagement events.
- Experience using planning, portfolio management, and analytics tools to create transparent reporting, strengthen decision-making, and improve team effectiveness.
Compensation: The US annualized base salary range for this position is $185,000.00-$277,000.00. This position may also be eligible for bonus, benefits, or related incentives.