Description
The Salesforce Administrator II leads the ongoing development and support of Salesforce platforms, public and student-facing websites, portals, and third-party software integrations.
Responsibilities:
- Configure and maintain Salesforce objects, fields, workflows, validation rules, and page layouts to meet evolving business needs.
- Manage user accounts, roles, profiles, and permissions while troubleshooting access issues.
- Ensure data integrity through audits, deduplication, and validation rules; perform imports/exports using tools like Data Loader.
- Implement and maintain security measures, including field-level security and sharing rules.
- Build and optimize reports and dashboards to provide actionable insights for stakeholders.
- Design and deploy process automation using Flow, Process Builder, and Approval Processes to reduce manual work.
- Support release management activities, including sandbox refreshes, testing, and deployment coordination.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 4+ years of experience as a Salesforce Administrator/Developer.
- Salesforce Administrator Certification (ADM-201) required; Advanced Admin (ADM-211) preferred.
- Strong understanding of Salesforce best practices and functionality.
- Exceptional communication skills and ability to collaborate across teams.
- Strong analytical and problem-solving skills with a focus on innovation.
Benefits:
- Comprehensive healthcare
- HSA and FSA options
- Life and disability insurance
- Legal assistance and identity protection
- Retirement savings plan
- Wellbeing programs
- Discounted WGU tuition for you and your family
- Flexible PTO and Sick time
- 11 paid holidays
- Additional paid leaves, including parental leave