Description
As a Transformation Communications Manager at Marks & Spencer, you will own and deliver the communications and engagement plan for the Landmark programme, ensuring alignment with key programme achievements and business priorities.
Your responsibilities will include:
- Developing and executing a comprehensive communications plan to engage various audiences across M&S
- Crafting compelling stories that translate complex programme developments and impacts into resonant communications
- Creating engaging content across multiple channels, such as presentations, videos, briefings, Town Halls, newsletters, and leadership updates
- Collaborating with programme leaders and stakeholders to build key messages, leadership communications, and engagement activities
- Using feedback and insights to continually improve engagement and programme visibility
To succeed in this role, you will need:
- Experience in delivering communications, engagement, or change initiatives within a complex transformation or programme environment
- Excellent communication and storytelling skills, with the ability to simplify complex information for diverse audiences
- Strong business partner management skills, with the confidence to build relationships and work independently with colleagues and leaders
- Experience producing high-quality communications and presentations, including materials for senior business partners
- Proficiency in using communication platforms, collaboration tools, and programme hubs
- A proactive, organised approach with excellent attention to detail and the ability to deliver high-quality work in a fast-paced environment
In return, M&S offers a range of benefits, including:
- 20% colleague discount on M&S products and third-party brands
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension and life assurance
- Tailored induction and training
- Exclusive perks and savings through the M&S Choices portal
- Market-leading family policies
- 24/7 wellbeing support
- One paid volunteer day per year