Description
Capital One is seeking a highly strategic communications professional to join our Commercial Banking Internal Communications team.
As the Commercial Executive Communications Manager, you will drive the internal communications strategy for critical lines of business (LOBs) within Commercial Banking. In this role, you will serve as a trusted strategic advisor to members of the Commercial Banking Leadership Team and their extended leadership. You will design, build, and scale sophisticated communications strategies that build associate confidence in our business priorities, showcase our momentum, and accelerate our overarching journey to become the Top Middle Market Bank.
Core Responsibilities:
Strategic Counsel & Leader Enablement
- Develop and implement executive communications strategies that bring our business imperatives to life
- Serve as a core strategic, trusted communications partner to senior executives and their leadership teams, providing real-time counsel on reputation, engagement, and change management to meet objectives
- Exceptional written, verbal and presentation skills
Creative Storytelling & Internal Engagement
- Plan and prepare effective and thoughtful internal communications that engage and inspire leaders and associates – including narratives, key messages and announcements
- Create engaging experiences and creative storytelling – including executive-led meetings (virtual and in-person), digital/video assets, presentations and special events
- Move beyond broad strategy broadcasting to highlight tangible wins, lessons learned, and evidence of progress that prove our strategy is working
Execution of our Strategy
- Balance high-level strategic planning with seamless, tactical execution; no task is too big or too small when it comes to supporting the team and delivering results
- Operate with a high degree of autonomy, proactivity, and resourcefulness to push projects across the finish line
- Evaluate the performance of communications using core data and metrics; recommend ongoing adjustments to communications strategies, messaging, and channels/forums based on quantitative and qualitative feedback loops
Basic Qualifications:
- Bachelor’s degree or military experience
- At least 5 years of experience in communications
Preferred Qualifications:
- Masters degree in communications, marketing, public relations, english or journalism
- 6+ years of experience in communications working with executive leaders
The minimum and maximum full-time annual salaries for this role are: Charlotte, NC: $122,100 - $139,400 McLean, VA: $134,400 - $153,300 Plano, TX: $122,100 - $139,400 Richmond, VA: $122,100 - $139,400
This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.