Description
Join Zendesk, a company on a mission to power exceptional service for every person on the planet. We're seeking a Partner Sales Executive to drive partner-led growth in the South EMEA region.
What you'll be doing
- Execute the partner-sourced and partner-influenced revenue plan for South EMEA; convert market insight into repeatable partner GTM motions.
- Recruit, onboard, and scale a portfolio of partners to grow partner-influenced ARR within the assigned market.
- Lead co-sell motions and mid-to-large commercial deals with partners, coordinating with Zendesk account teams and partner sellers to increase win rates and deal velocity.
- Enable partners to monetise Zendesk solutions: develop repeatable onboarding, enablement, and packaged offerings that shorten time-to-revenue.
- Communicate Zendesk's AI strategy to partners and customers,translate product capabilities into clear partner use cases and commercial opportunities.
- Maintain partner pipeline health, forecast accuracy, and regular performance reviews; escalate opportunities and risks through appropriate internal cadences.
- Collaborate with regional Sales, Marketing, Product, and Customer Success to execute partner campaigns and improve partner experience.
What you bring to the role
- 8+ years in partner/channel sales, alliance management, or partner GTM roles in SaaS/software, with quota-carrying experience.
- Demonstrated success recruiting and growing partner relationships and driving partner-influenced revenue at the market level.
- Experience managing commercial negotiations and leading deals through partner-led motions (mid-market to enterprise).
- AI fluency: able to explain Zendesk's AI value proposition and translate AI capabilities into partner-friendly use cases and monetisation approaches.
- Strong communication and presentation skills with ability to engage senior partner stakeholders.
- Comfortable working in modern SaaS ecosystems and collaborating with Product/Engineering to surface partner feedback.
- Operational focus and attention to pipeline metrics, forecasting, and repeatable onboarding processes.
Basic Qualifications
- 8+ years in partner/channel sales, alliance management, or partner GTM roles within SaaS/software, with quota-carrying experience.
- Demonstrable experience recruiting and scaling partners and driving partner-influenced revenue in a defined region/market.
- Experience closing partner-led deals and influencing cross-functional internal teams to execute.
- Practical AI fluency , able to articulate AI strategy, concrete use cases, and partner monetisation opportunities.
Preferred Qualifications
- Experience operating in EMEA markets and familiarity with regional partner landscapes.
- Prior experience packaging partner-ready offerings or service-led plays that accelerate partner sales.
- Experience with co-funded partner marketing programs and measuring partner ROI.
- Exposure to commercialising AI/ML capabilities through partners (generative AI experience is a plus)