Description
Adyen offers a comprehensive solution for payments, data, and financial products, serving major clients such as Oracle, Faire, Lightspeed, and Navan.
As an Enterprise Account Manager in the Adyen for Platforms team based in San Francisco, you will focus on managing relationships with innovative international merchants across various industries and channels.
Your responsibilities will include:
- Strategic consultation: Delivering expertise and payment guidance to customers, positioning Adyen as a trusted partner, and using data to tell compelling stories.
- Project management: Prioritizing and executing short-term and long-term projects across multiple accounts.
- Commercial acumen: Driving commercial discussions with customers while meeting strategic and financial targets.
- Relationship management: Building strong customer relationships, navigating their organizations, and aligning internal and external stakeholders.
- Feedback: Serving as the voice and champion for your customers internally.
To be successful in this role, you should have:
- 4+ years of experience in a client-facing, commercial role, such as account management, consulting, or in the payments industry from a merchant side.
- Experience working within payments, financial services, marketplaces, or SaaS platforms.
- Strong relationship-building skills and the ability to engage others at all levels of management.
- A passion for leading strategic payments conversations and presenting business reviews.
- Analytical abilities to assess and help reach client goals.
- Comfortability synthesizing complex data sets and using data to tell a story.
- Ability to prioritize and manage multiple projects across different departments.
Additional requirements and benefits:
- Full professional written and verbal proficiency in English; other languages are a plus.
- Hybrid workplace model; some domestic and international travel required.
- Annual OTE ranges from $150,000 to $235,000, inclusive of base salary and commercial bonus, with an additional equity component.