Description
We are seeking a Senior Sales Associate to join our team in Singapore. As a Senior Sales Associate, you will be responsible for new business acquisition, management of merchants, mentoring of Sales Associates, and driving the adoption of new products and sales tools.
Responsibilities:
- Generate, qualify, nurture, and close potential leads for our services
- Maintain close relationships with clients and partners
- Schedule meetings with potential prospects to understand their service requirements
- Acquire new clients to increase country revenue
- Pitch operational requests to internal stakeholders to meet clients' requirements and SLAs
- Prepare sales proposals, presentation decks, profitability analysis, and contract documents
- Ensure compliance with sales process and legal compliance
- Educate clients on the basic requirements of Ninja Van's service
- Creatively seek and reach out to key decision-makers of potential leads
- Respond to and qualify inbound leads in a timely manner
- Import and maintain data of leads in Salesforce CRM
- Ensure that clients' business is a good fit for Ninja Van
- Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
- Identify ways to increase sales revenue and wallet shares with existing accounts
- Monitor and ensure promised delivery SLAs are met
- Collaborate with external and internal operations teams to ensure required resources and operational support is available
- Work with the Sales Manager to ensure that the team is kept up to date with technical knowledge
- Share experience and guide teammates, especially in the absence of the Sales Manager
- Be willing and able to be an early adopter of new sales tools and/or sell new Ninja Van products
Requirements:
- Minimum 2-5 years of experience in a business development and client-facing role
- Diploma in any field or higher, Degree preferred
- Experience in sales negotiation, analysing pricing strategies, and solutioning
- Experience in end-to-end sales pipeline management and closing large, strategic deals
- Experience in mentoring junior team members and working with Sales Managers to develop sales strategies
- Manage enquiries and complaints with tact and professionalism
- Good team player with ability to interact with all levels
- Proactive, curious, and entrepreneurial