Description
As a HR Generalist at TaskUs, you will be the primary person responsible for taking care of employees and handling employee or labor relations.
Your responsibilities will include:
- Handling due process documents and proceedings, such as admin hearings
- Conducting or acquiring background checks and employee eligibility verifications
- Performing routine tasks required to administer and execute human resource programs, including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Handling employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Attending and participating in employee disciplinary meetings, terminations, and investigations
- Maintaining compliance with local employment laws and regulations, and recommended best practices; reviewing policies and practices to maintain compliance
- Maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management
- Performing other duties as assigned
To be successful in this role, you will need:
- Excellent verbal and written communication skills
- Excellent interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when appropriate
- Ability to act with integrity, professionalism, and confidentiality
- Thorough knowledge of employment-related laws and regulations
- BPO background and experience is a plus
TaskUs offers competitive industry salaries and comprehensive benefits packages, and prioritizes its employees' well-being.