Litigated File Handler

We are seeking a skilled Litigated File Handler to join our team in Birmingham, England.

As a Litigated File Handler, you will manage a caseload of predominantly litigated Noise-Induced Hearing Loss (NIHL) claims within a supportive team environment. Your primary objective will be to progress claims using effective strategies to achieve desired client outcomes and maintain profitability.

Key Responsibilities

Document Review and Report Preparation

Ensure accuracy and completeness in all document reviews and reports.

Disclosure Management

Handle sensitive information with integrity and discretion.

Evidence Review

Analyse medical and personnel records thoroughly.

Conducting Investigations

Obtain comprehensive witness statements and interact with insured individuals.

Instructing Counsel and Experts

Provide detailed instructions to legal and expert personnel.

Research and General Drafting

Conduct thorough research and produce high-quality draft documents.

Attending Conferences and Trials

Be present and contribute effectively during conferences and trials.

Routine Correspondence

Manage and respond to everyday communications promptly.

Court Appointments

Attend and represent at court appointments as required.

Liaising with Insurers and Insureds

Maintain clear and consistent communication with insurers and insured individuals.

Adherence to Court Timetables

Ensure all deadlines and schedules are met.

Compliance with SRA Standards & Regulations

Uphold professional standards and regulatory compliance.

Upholding Keoghs Values

Embody the core values and principles of Keoghs in all tasks.

Working Hours

35 hours per week: Monday – Friday, 9am-5pm. Flexible office location: Between Bolton & Birmingham.

Skills, Knowledge & Expertise

• Technical Proficiency: Expert in handling disease cases, with a focus on NIHL.
• Effective Negotiation: Strong negotiator, adept at reaching favourable outcomes.
• Initiative: Ability to use own initiative to solve problems and make decisions.
• Flexibility: Adaptable to various tasks and situations.
• Communication Skills: Excellent listening and verbal communication skills.
• Attention to Detail: Maintain concentration and meticulous attention to detail.
• Self-Organisation: Capable of organising and prioritising tasks independently.
• Work Under Pressure: Thrive in high-pressure environments and meet targets.
• Enthusiasm and Hard Work: Demonstrates enthusiasm and a strong work ethic.
• IT Skills: Proficient in using IT tools and technologies.

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 year's service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation