Description
The Litigated File Handler - Delegated role involves working within a team of fraud specialists and legal support staff at Davies, a company that provides services to insurance clients. You will run a caseload of Litigated RTA suspected fraud cases under Delegated Authority on behalf of a cross-section of insurance clients.
Key Responsibilities:
- Strategic Excellence: Detailed review and analysis of evidence throughout the life of the case, setting the case strategy on files, ensuring adherence to any KYO or generic strategies that may be put in place by Lead Lawyer and Technical Leads.
- Client Excellence: Running files in accordance with agreed client guidelines, ensuring maximum client satisfaction on each case, ensuring accurate and timely completion of all client and internal MI.
- Technical Excellence: Liaising with all appropriate involvements on the case in order to carry out agreed investigations to implement the set strategy, compliance with all procedural and investigative deadlines.
- Financial Excellence: Be commercially aware, by working in an efficient and effective manner, where working within a fixed fee price, achieving financial targets.
Skills, Knowledge & Expertise:
- Experience in civil litigation claims handling / as a legal File Handler
- Experience of handling RTA pre-litigated and / or litigated case load
- A qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) is desirable
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process / working knowledge of the CPR, relevant Personal Injury Protocols and working platforms/portals
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Excellent IT Skills
- Adhere to the Keoghs Values
- Experience of time recording and billing systems
Benefits:
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets