Description
Manage a team of Medical Representatives within a designated office, country or region to achieve revenue, profit targets and client satisfaction.
Responsibilities:
- Manage staff in accordance with organisation's policies and applicable regulations, including planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems.
- Approve actions on human resources matters.
- Conduct on-boarding training for new staff in conjunction with Human Resources and Learning and Development training programs.
- Ensure that staff have the proper materials, systems access and training to complete job responsibilities.
- Drive the effectiveness of designated Electronic Territory Management System across the sales force, ensuring required levels of compliance with reporting standards.
- Manage the partnering process at territory and regional level with customer salesforce where relevant.
- Monitor/track Key Performance Indicators and achieve revenue and contribution targets for the region and take appropriate action.
- Identify quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.
- Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
- Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry's Code of Practice.
Qualifications:
- Bachelor's Degree Life Science or related field.
- 5 years' medical sales experience including previous line management experience.
- Good understanding of Pharma Market and related procedures.
- Understanding and general knowledge of health service at both national and local level in terms of structures and procedures.
- Knowledge of Secondary Care or Specialist arena.
- Fluency in software operating systems, such as MS Office and customer relationship management systems.
- Ability to mentor and train colleagues.
- Basic management skills.
- Good verbal and written communication skills.