Description
Be the first to apply for this role. As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd in Leeds, West Yorkshire, United Kingdom, you will be responsible for leading a team to deliver excellent customer service and drive business results.
The salary for this role is £31,700.
Job Responsibilities:
- Work closely with a small team of managers to ensure the store runs smoothly every day.
- Take responsibility for the day-to-day running of the store, often being the only manager in with accountability for the full shop.
- Work alongside a team to complete all tasks, ensuring customers are served efficiently and safely.
- Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate.
- Help another store occasionally if needed.
Requirements:
- Previous line management experience in a fast-paced, operational environment.
- Proven track record of delivering excellent customer service and coaching colleagues.
- Experience of leading a team in a customer-facing environment.
- Ability to manage disciplinaries, performance issues, and employee relations.
- Comfortable leading operations alone in the absence of senior management.
Essential Criteria:
- A track record of delivering brilliant customer service and coaching colleagues.
- Experience of leading a team in a fast-paced, customer-facing environment.
- Operational leadership skills.
- Demonstrated success in meeting or exceeding KPIs.
- Experience of managing employee relations issues.
Benefits:
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.
- Annual bonus scheme.
- Free food and hot drinks provided.
- Generous holiday entitlement.
- Pension matching contributions.
- Share scheme.
- Wellbeing support.
- Cycle to Work scheme.
- Special offers on gym memberships, restaurants, and more.