Description
As a Software Technical Advisor, you will serve as a trusted technical consultant throughout the software sales lifecycle. You will engage directly with customers, partners, and HP sales teams to assess business and technical requirements, qualify opportunities, conduct discovery workshops, demonstrate solutions, execute proof-of-concepts, and validate customer success outcomes.
You will combine consultative selling skills with technical expertise in Digital Employee Experience (DEX), endpoint management, workplace analytics, cloud services, enterprise software, and security solutions.
The primary objective of this role is to identify, qualify, and technically validate opportunities while helping customers align HP software capabilities with their business and IT transformation initiatives.
Key highlights:
- Exposure to innovative technologies in Digital Employee Experience (DEX), workforce analytics, endpoint management, and security solutions.
- Continuous technical and professional development opportunities through global collaboration and learning initiatives.
- Opportunity to engage with enterprise customers, channel partners, and executive stakeholders across multiple regions.
- Participation in strategic software initiatives focused on employee productivity, security, workplace transformation, and operational efficiency.
- Dynamic and collaborative global team environment supporting multiple languages and markets.
Responsibilities:
- Act as a trusted technical advisor throughout the software sales lifecycle.
- Lead technical discovery sessions to understand customer business objectives, technical environments, and operational challenges.
- Assess software opportunities and determine technical viability, business value, and qualification readiness.
- Align customer requirements with HP's software, Digital Employee Experience, collaboration, and security portfolios.
- Support complex enterprise opportunities through consultative selling methodologies.
- Provide technical expertise on Digital Employee Experience (DEX), workforce analytics, endpoint intelligence, and employee productivity solutions.
- Help customers improve employee experience, device performance, and operational efficiency by using data-driven insights.
- Support workplace transformation initiatives and adoption strategies.
- Advise customers on endpoint lifecycle management, device provisioning, application deployment, endpoint analytics, and workplace modernization.
- Support discussions related to remote workforce enablement, device health monitoring, and digital workplace transformation initiatives.
- Provide technical guidance on endpoint security, device compliance, Zero Trust principles, identity management, and security best practices.
- Assist customers in improving security posture while maintaining operational efficiency and employee productivity.
- Stay current on emerging cybersecurity trends, frameworks, and compliance requirements.
- Deliver compelling technical presentations and demonstrations tailored to technical and business audiences.
- Lead Proof of Concept (POC) engagements, including planning, configuration, success criteria definition, execution, and results presentation.
- Translate technical capabilities into business outcomes and customer value.
- Present to audiences ranging from IT administrators and architects to managers and executive stakeholders.
- Build trusted relationships with customers, partners, and internal HP teams.
- Act as a technical escalation point during opportunity validation and proof-of-concept activities.
- Collaborate with Software Technologists, Product Management, Engineering, Customer Success, and Worldwide Presales teams.
- Share technical expertise and best practices across the organization.
- Maintain a high level of customer satisfaction and Total Customer Experience (TCE).
Required qualifications:
- Bachelor’s degree in computer science, Information Technology, Engineering, Cybersecurity, or a related field, or equivalent practical experience.
- Typically, 5-10 years of experience in technical presales, solution consulting, sales engineering, enterprise software, endpoint management, cybersecurity, or related customer-facing technical roles.
- Advanced proficiency in spoken and written English, with proficiency in another language considered a significant advantage.
- Demonstrated experience engaging with enterprise customers throughout software sales cycles.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication, presentation, and consultative engagement skills.
- Ability to work independently while collaborating effectively across global teams.