Description
We are seeking a detail-oriented and analytically strong CPQ Business Analyst to support our in-house creation of a Configure, Price, Quote, and Contract platform.
This role acts as the critical liaison between the business contacts and the software development team, gathering actionable functional requirements.
The ideal candidate has a strong understanding of pricing concepts, exceptional documentation skills, and experience working with custom software or CPQ systems in an Agile/iterative development environment.
Responsibilities
- Gather and analyze working group data, identify current processes and areas for improvement, research best practices, and document functional requirements for the software development team
- Partner closely with the Pricing team to gather, analyze, and document business requirements related to the new CPQ system
- Translate complex pricing logic into detailed functional requirements for developers
- Serve as a liaison between business stakeholders and IT/software engineering teams
- Work with developers to clarify requirements, answer questions, and ensure accurate implementation
- Validate delivered functionality through testing, QA support, and SME testing
- Maintain documentation of pricing logic, workflows, and system behavior within the CPQ platform
- Identify opportunities to improve processes, automation, and system capabilities
- Support ongoing enhancements, defect triage, and prioritization of backlog items
- Maintain stakeholder expectations and raise appropriate issues to senior roles
- Communicate effectively with business subject matter experts and the delivery team(s)
Requirements
- Bachelor’s degree in a relevant discipline or equivalent experience required; ISEB qualified Business Analyst preferred
- 3–7+ years of experience as an IT Business Analyst
- Experience working in an agile environment and using recognized development methodologies (e.g., Agile, SCRUM, KANBAN)
- Experience working with CPQ tools (custom-built or platforms like Salesforce CPQ, Oracle CPQ, etc.)
- Strong understanding of pricing strategies, discounting, or revenue management concepts
- Proven ability to translate complex business processes into technical requirements
- Experience writing functional requirements documents
- Excellent communication skills, with the ability to work across business and technical teams
- Strong analytical thinking and attention to detail
Salary
U.S. National Base Pay Range: $71,600 - $119,400. Geographic differentials may apply in some locations to better reflect local market rates.
Benefits
We are delighted to offer country-specific benefits. Click here to access benefits specific to your location.