Description
We are seeking a Client Partner to join our UKI Commercial team in the Chinese Category. As a Client Partner, you will manage a team of Commercial Account Managers who handle the highest performing Chinese restaurants across the UK and Ireland, focusing on regions outside of London.
Responsibilities:
- Provide category leadership, collaborating with regional commercial teams, technology, marketing, and partnerships to maximise and grow the Chinese Category.
- Manage a direct team of Chinese commercial account managers based in strategic regional locations.
- Own relationships with major partners, helping them grow their business and in turn growing Deliveroo's.
- Lead commercial negotiations with restaurants to achieve the best outcomes for Deliveroo and grow partners' businesses.
- Role model best-in-class behaviours, driving sales and commercial performance across the Category.
- Lead large commercial programmes, working across regional, commercial, and project teams.
- Sample food from high-quality establishments and engage with the restaurant scene, having a passion for Chinese cuisine.
Requirements:
- 5+ years of sales and commercial experience in a similar market and industry.
- Strong leadership skills, influencing colleagues inside and outside the organisation.
- Experience managing cross-functional initiatives to improve ways of working and commercial outcomes.
- Fluent Mandarin speaker.
- Proven experience managing a direct team of commercial managers.
- Strong negotiation skills, structuring win-win deals for restaurants and Deliveroo.
- Commercial acumen, understanding the economics of food delivery.
- Effective relationship-building and communication skills.
- Interest in food and restaurants.
- Tenacious and motivated.