Description
We are seeking a Security Officer to join our team at McArthur Glen in York. As the public face of the Security Team, you will be responsible for providing excellent customer service and ensuring the safety and security of visitors and tenants.
Key Responsibilities:
- Interact with visitors and tenants, delivering first-class customer-focused service
- Conduct regular patrols of the site, being proactive and looking for opportunities to assist visitors
- Safeguard the site, ensuring a safe and non-threatening environment for all
- Manage incidents in accordance with site policies and procedures
- Liaise with the site control room and colleagues to respond to incidents
- Report any unsecure areas of the site to the Control Room and take action to resolve
- Record and log all non-conformances and emergencies
- Deal efficiently and effectively with emergencies
- Monitor and surveil suspect individuals, logging and reporting incidents
- Maintain vigilance and manage unauthorised access
- Adhere to radio procedures and notebook policies
- Undertake any other reasonable duties as required
Required Skills and Experience:
- Professional, pleasant, friendly, courteous, and helpful demeanor
- Ability to take ownership of situations and ensure tasks are completed
- Stay motivated and aim high
- Respect for all staff and visitors
- Availability at short notice and flexibility
Qualifications:
- SIA Door Supervisors Licence (essential)
- Own vehicle and full UK driving licence (essential)
- First Aid at Work (essential)
- CCTV licence (desirable)
Benefits:
- 24/7 GP access for you and your immediate family
- Mental health support and life event counseling
- Get Fit programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work employee app