Description
As a Security Officer at ABM UK, you will provide a professional, visible, and customer-focused security presence throughout The Gyle Shopping Centre.
Your main responsibilities will include:
- Carrying out regular patrols of the shopping centre, service areas, car parks, and external perimeter
- Monitoring and responding to alarms, incidents, and security breaches promptly and professionally
- Ensuring all incidents are recorded accurately and reported in accordance with company procedures
- Conducting lock and unlock procedures for designated areas
- Monitoring CCTV systems in compliance with current legislation and company policies
- Assisting with emergency evacuations and incident management procedures
- Challenging unauthorised persons and ensuring access control procedures are followed
- Delivering exceptional customer service to all visitors, tenants, and colleagues
- Providing directions, information, and assistance to members of the public
- Acting as an ambassador for The Gyle, promoting a safe and welcoming environment
- Supporting customer service initiatives and centre events where required
- Identifying and reporting hazards, defects, and unsafe practices
- Ensuring compliance with all Health & Safety policies, risk assessments, and safe systems of work
- Supporting emergency response procedures, including first aid and fire incidents where trained
- Maintaining awareness of site-specific emergency plans and business continuity arrangements
- Preparing detailed incident and occurrence reports
- Liaising with emergency services when required
We offer a range of benefits, including:
- Employee discounts at on-site retailers through our communication app
- Employee discounts at external retailers through Life Works
- Cycle-to-work scheme
- Free, on-site staff parking and numerous transport links
- Great working environment with a relaxing team room for break times
- Full and ongoing training
- Online payslips live before pay day and available to download
- Company uniform provided at no cost to employee