Description
As a Senior Salesforce Project Manager, you will lead, orchestrate, and own the end-to-end delivery of complex, multi-cloud enterprise Salesforce implementations using Agile methodologies, SAFe frameworks, and modern, AI-enabled delivery practices.
What We Expect
- AI-First Delivery & Agentic Productivity Strategy: Champion and strategically scale the adoption of authorized AI technologies and prompt engineering across your delivery teams.
- Performance Evaluation & ROI: Collaborate with customers to develop evaluation frameworks to measure AI performance for their specific use cases.
- Enterprise Delivery & P&L Governance: Plan, direct, and oversee the complete enterprise Salesforce delivery lifecycle.
- Scale Agile & Delivery Leadership: Champion and institutionalize Agile delivery architectures using Scrum, Lean, and SAFe frameworks.
- Strategic Planning & Portfolio Roadmap Management: Architect and govern integrated portfolio plans and long-term delivery roadmaps.
- C-Suite & Executive Stakeholder Management: Serve as trusted advisor to senior leaders.
- Quality Governance & Institutional Excellence: Design and enforce delivery governance, engineering standards, and quality benchmarks.
- Strategic Resource & Capital Optimization: Orchestrate and optimize multi-shore resource demand planning, manage complex program budgets, accurate forecasts, and financial reconciliation.
- Global Synchronisation & Timezone Flexibility: Maintain the structural timezone flexibility required to ensure seamless synchronisation.
Requirements
- 15+ years of total experience in the IT consulting/services industry, with 8+ years of dedicated experience leading complex, enterprise-scale Salesforce implementations.
- Proven track record managing multi-cloud, highly integrated Salesforce transformations across Sales Cloud, Service Cloud, Experience Cloud, and/or specialised Industry Clouds.
- Advanced, practical proficiency with AI-augmented productivity suites and LLMs.
- Deep, authoritative understanding of the Salesforce ecosystem architecture and delivery lifecycle.
- Stellar executive presence with a demonstrated ability to communicate clearly, confidently, and assertively with C-suite executives.
- Salesforce Core Consultant Certifications (at least two or higher-tier equivalent).
- Advanced Project / Scaled Agile Management Certification (at least one).
- Expert-level command over modern enterprise project management, portfolio tracking, and collaboration platforms.
- Flexibility and willingness to travel internationally or domestically on a need basis.