Description
Cleo's Professional Services Project Management Office (PMO) is seeking a Senior Project Manager to support the company's continued growth.
The Senior Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services.
Key responsibilities include:
- Managing a portfolio of projects, including efforts tied to strategic accounts
- Delivering value to customers by owning project delivery outcomes from kickoff to closure for customer-facing solutions
- Communicating regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
- Conducting project kickoffs, planning sessions, and regular delivery meetings
- Leading teams consisting of implementation engineers and influencing others to deliver positive results for both Cleo and its customers
- Understanding and communicating the value of Cleo's solutions to customers
- Thriving on assuming ownership for all project deliverables and outcomes
- Supporting organisational growth by following best practices related to time accounting, forecasting, and budgetary management
- Effectively communicating all project activities and needs with the customer and liaising with implementation engineers and other departments that support projects
- Helping shape a growing and results-focused PMO with delivery experience and strong project management skills
The Senior Project Manager must be comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers.
Prerequisites include:
- Bachelor's degree in Computer Science, Management Information Systems, or a related field
- 5+ years of work experience in Project Management with a desire for continued growth in the profession
- Project Management Professional (PMP) certification preferred
- Prior experience with EDI, MFT, data movement, or file transfer technologies highly preferred
- Experience managing resources, schedules, and budgets within Project Portfolio Management (PPM) or related software tools
- Being well organised and detail-oriented
- Demonstrated experience delivering cloud-based technology solutions
- Exceptional stakeholder management and executive presentation skills
- Skilled in interacting and coordinating across multiple business and technical teams
- Ability to manage a portfolio of multiple customer projects concurrently
- Willingness to travel 15% to visit customer sites and operations, meet partners, attend industry events, and join team planning sessions.
AI Fluency Competencies:
- Applying AI across the project lifecycle to accelerate work and improve delivery consistency and efficiency
- Helping shape the PMO's AI practices by piloting, documenting, and sharing repeatable AI workflows, templates, and prompts
- Staying current on AI capabilities and speaking credibly with customers about how AI and automation are transforming B2B integration and how Cleo's solutions fit into that picture.
Benefits include:
- Compensation Range: $110,000 - $130,000
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Accelerated title and salary growth potential
- A fun and energetic work environment