Description
We are seeking a Senior Operations Manager to lead with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking.
The Senior Operations Manager role entails leading with a focus on safety, continuous improvement, relationship building, communication, and strategic thinking. You will foster a “safety first” culture through awareness, training, and accountability. Your guidance will help other operational leaders achieve established standards of service, quality, accuracy, and productivity.
Key responsibilities:
- Foster a “safety first” culture through awareness, training, and accountability
- Help other operational leaders achieve established standards of service, quality, accuracy, and productivity
- Leverage a mix of key metrics, Lean Six Sigma, GEMBA walks, and other activities to understand what’s working well and where to improve
- Enable teams to do their best work in an environment of innovation, calculated risk, testing, and learning
- Motivate and inspire team members to reach higher
- Set individual and team priorities and proactively structure resources to meet them
- Present the big picture through open and articulate communication
Requirements:
- Four-year degree, preferably in Logistics, Supply Chain, Engineering, Technology, Operations, or related business
- Minimum of 3-5 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience
- Experience with performance metrics and process improvement
- Strong communication, interpersonal, and organizational skills
- Ability to motivate others with strong conflict management and problem-solving skills
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination
- Must be flexible to work a variety of hours as business demands, including overnight, weekends, and holidays
- Able to access all areas of the DC, including mezzanine platforms
- Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center
- Strong inclusion acumen, with the ability to influence and advance priorities that foster belonging
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation