Description
We are seeking a highly motivated and organised intern to join our Knowledge Management team. As an Internship Knowledge Management, you will play a crucial role in supporting the rollout of existing Knowledge Management solutions, services, and processes across international business departments.
Responsibilities:
- Support the rollout of existing Knowledge Management solutions, services, and processes across international business departments
- Contribute to pilot projects for new solutions and services, collaborating with the Knowledge Management team, business content owners, and IT departments
- Help develop and deliver training for content authors, content managers, and other business users
- Support users in applying Knowledge Management processes and tools effectively
- Maintain documentation for Knowledge Management services and processes
- Contribute to improving content quality, metadata, taxonomy, information architecture, and documentation standards
- Support Knowledge Management reporting and help evaluate and continuously improve the Knowledge Management framework, processes, and services
Requirements:
- Current studies in Computer Science, Information Science, Digitalisation, Data Science, Communication Science, or a related field
- Good understanding of content management, documentation quality, metadata, taxonomy, or information architecture
- Experience with SharePoint, Confluence, or comparable content and knowledge platforms
- Strong communication and documentation skills
- Structured and process-oriented way of working
- Interest and first experience in emerging technologies such as knowledge graphs, ontologies, data analytics, and AI-supported knowledge retrieval
- Basic knowledge of Python, SQL, Power BI, Visual Studio Code or W3C is an advantage
- Very good English skills; German is an advantage