Description
Transform technology into opportunity as a Network Infrastructure Technician - Tier 1 with GDIT. You'll play a crucial role in supporting the USCENTCOM Information Technology Services (CITS) Program, ensuring efficient and secure network operations.
Responsibilities:
- Assist in maintaining, supporting, and troubleshooting network systems
- Convey technical information to non-technical staff and coordinate across teams
- Monitor, troubleshoot, and maintain network infrastructure, including switches, routers, and firewalls
- Support installation, configuration, and testing of network hardware and software
- Respond to user inquiries and issues related to network connectivity
- Maintain detailed records of network configurations, incidents, and changes in network topology
- Update network diagrams, inventories, and other related documentation
- Work closely with senior network technicians, IT support, and other departments
Requirements:
- 1-3+ years of related experience
- High school diploma
- Applicable DoD 8140 or DoD 8570 Certification
- SECRET clearance level
- Basic knowledge of TCP/IP, LAN/WAN technologies, network protocols, and network hardware
- Strong analytical skills with a focus on troubleshooting and diagnosing network issues
- Ability to communicate technical issues clearly and professionally with non-technical staff
Preferred Skills:
- Associate's degree in Information Technology, Computer Science, or related field
- Cisco Certified CCNA
- Experience with USCENTCOM and familiarity with its mission
- Knowledge and familiarity with USCENTCOM's IT environment
Benefits:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Paid vacation and holidays