Description
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected.
As an ADA Accommodation Coordinator, your primary purpose will be to process claims and determine accommodation options following written guidelines and procedures pursuant to ADA, state and/or client requirements.
Key Responsibilities:
- Inform claimants of documentation required to process claims, required time frames, and claims status
- Review medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition
- Make claim determinations to approve non-complex ADA claims or make recommendations to team lead to deny claims
- Determine accommodation options and make timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews
- Conduct initial employee interviews and utilize clinical and vocational resources in case assessments
- Maintain professional client relationships
Additional Responsibilities:
- Perform other duties as assigned
- Support the organization's quality program(s)
Requirements:
- High school diploma or GED required
- Two (2) years of related experience or equivalent combination of education and experience required
- Excellent oral and written communication skills, PC literacy, analytical and interpretive skills, strong organizational skills, and excellent interpersonal skills
Work Environment:
- Consideration will be given to reasonable accommodations
- Mental demands include clear and conceptual thinking ability, excellent judgment, troubleshooting, problem-solving, analysis, and discretion
- Physical demands include computer keyboarding and travel as required