Description
At AppsFlyer, we're seeking an Enterprise Customer Success Manager to support strategic clients in Europe and shape the future of measurement.
As a Customer Success Manager for Enterprise clients, you'll act as their trusted advisor, supporting business and technical needs.
Responsibilities:
- Manage customer relationships end-to-end, from onboarding to renewals
- Proactively share product updates, insights, and best practices
- Deliver training sessions, webinars, and demos
- Collaborate with Product and R&D teams
- Lead Executive Business Reviews
- Support upsell and expansion efforts
- Be a part of the client's extended team
Requirements:
- Fluency in English
- Experience in Customer Success, Account Management, or similar
- Strong understanding of web marketing, digital advertising, and business strategy
- Technical mindset with ability to dive into APIs and campaign performance metrics
- Strong analytical skills
- Great interpersonal skills
- Self-motivation and adaptability
- Willingness to travel
Bonus Points:
- Fluency in French or other languages
- Background in mobile marketing or app analytics
- Familiarity with SDK integrations and deep linking
- Product sense or experience collaborating with product teams
Why Join Us? AppsFlyer offers wellness programs, fitness initiatives, and a Global Employee Exchange, promoting professional and personal growth.