Description
At AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for a Customer Success Associate to help us shape the future of measurement. In this role, you'll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.
You'll ensure that our customers get value from the AppsFlyer platform, provide client with best practices on Mobile marketing, train clients on AppsFlyer, drive feature adoption and enhance product stickiness. You'll be the client's voice inside AppsFlyer, drive upsell and cross-sell opportunities with clients, deliver business review to decision makers and c-level executives, and assist with closure of new logos and ensure smooth onboarding experience.
Requirements:
- 2-4 years of experience with digital marketing / analytics / product management
- Excellent program management skills
- Excellent communication skills
- Experience with tools like: Salesforce, Asana, Slack
Bonus Points:
- Preferred experience in servicing SaaS products
- Preferred experience with mobile advertising / analytics landscape in China
- Being recommended by an AppsFlyer employee