Description
We're looking for a strategic and execution-focused Senior Global Total Rewards Operations & Project Manager to partner with the Total Rewards function! This role bridges planning and implementation, ensuring strong alignment, prioritization, and delivery of key initiatives.
The role also leads a high-performing operations/PMO team, balancing day-to-day execution with enterprise-wide, must-win initiatives. Success requires strong cross-functional collaboration, operational rigor, and the ability to translate strategy into clear plans and measurable results.
Key Responsibilities
- Lead strategic operations and planning for the compensation and benefits area
- Coordinate development and management of the Operations and PMO group, ensuring strong operational excellence prioritization, and execution rigor
- Drive execution of must-win initiatives, large-scale programs, and annual cycles (e.g., compensation planning, benefits cycles, compliance initiatives)
- Ensure team delivers on seamless day-to-day operations, finding opportunities to streamline, scale, and improve processes
- Expertise in deciphering operational issues or inefficiencies, with a focus on finding effective ways to ensure accurate resolution of problems
- Experience scaling operations across the world, understanding where to demonstrate automation and having an “AI first” approach to improve productivity across the broader Total Rewards team
- Drive strategic oversight of vendor partnerships, aligning service delivery and operational processes with business objectives while ensuring consistent, high-quality outcomes
- Implement governance, reporting, and tracking mechanisms to measure success and drive accountability
- Partner across Total Rewards Leaders, EX and business teams to ensure Total Rewards programs are effectively delivered and aligned to company goals
Qualifications
- 7-10 years of experience in Total Rewards, including knowledge of Compensation, Benefits, Global Mobility, HR Operations, Program Management, or related fields
- Strong track record of leading cross-functional initiatives and complex programs at scale
- Experience managing and developing high-performing teams, including PMO and/or operations functions
- Demonstrated ability to connect strategy to execution, with strong planning and operational rigor
- Exceptional partner management and communication skills, with experience working at the executive level
- Experience with HR technology and systems (e.g., HRIS, compensation platforms, and benefit enrollment systems; a plus for experience with Workday, Darwin, Benifex, and bswift)
- Strong analytical, problem-solving, and organizational skills
Key Competencies
- Critical thinking with a strong execution attitude
- Ability to navigate ambiguity and drive clarity
- Operational excellence and attention to detail
- Influencing without authority
- Collaboration and cross-functional leadership
- Continuous improvement and innovation