Description
We are seeking a Client Relationship Manager - Real Estate to join our team in Frankfurt am Main. As a Client Relationship Manager, you will be responsible for managing client relationships, developing individual care concepts, and identifying insurance-relevant risks.
Responsibilities:
- Client relationship management: You will take responsibility for the holistic care of demanding clients from the real estate industry, maintain sustainable customer relationships at all decision-making levels, and develop individual care concepts with the goal of a long-term and successful collaboration.
- Risk and insurance strategy: You will analyze real estate portfolios, identify insurance-relevant risks, and develop tailored insurance concepts and long-term renewal strategies together with our customers and internal specialists.
- Market observation and solution development: You will monitor developments in the insurance market, assess their impact on existing customer programs, and derive suitable measures and innovative solutions for our customers together with insurers and specialist departments.
- Coordination and expert network: You will control the cooperation between customers, insurers, experts, network partners, and internal specialist departments, ensure smooth information flow, and guarantee the successful implementation of all customer-relevant measures.
- Damage and crisis accompaniment: You will accompany our customers on site in complex damage events, coordinate the involvement of relevant experts, support in finding solutions in crisis situations, and ensure professional communication and meaningful customer presentations.
Requirements:
- Training as an insurance clerk: You have completed training as an insurance clerk, insurance specialist, or insurance agent, and have experience in the insurance industry.
- Extensive professional experience: You have extensive professional experience in client relationship management in the real estate industry.
- Good knowledge of the English language: You have good knowledge of the English language.
- Very good computer skills: You have very good computer skills, especially in MS Office.
- Team ability and willingness to perform: You are team-oriented and willing to perform.
What we offer:
- Attractive remuneration and social benefits
- Health budget
- Retirement savings
- Group accident insurance
- Leadership at eye level
- Internationality
- Flexibility
- Generous further education opportunities
- Employee participation