Description
As an Inside Account Representative, you will work closely with Account Executives (AEs) to retain existing customers and create new sales opportunities. You'll manage the entire sales process for a range of customers, focusing on building strong relationships and ensuring a smooth experience from initial contact to closing the sale.
Key Responsibilities:
- Achieve sales targets and maintain a healthy sales pipeline.
- Build and manage relationships with customers to drive business growth.
- Analyze sales data and metrics to track performance, identify areas for improvement, and make informed strategic decisions.
- Collaborate with Account Executives to develop strategies for new and existing accounts.
- Communicate effectively with customers and internal teams using remote sales tools.
- Support customers in adopting new products and solutions.
- Identify opportunities to expand business within accounts and work with AEs/partners to plan account growth.
- Independently manage smaller transactional deals from qualification to close, focusing on expanding the product portfolio to customers.
- Assist with product selection, demonstrations, responding to requests for proposals, and updating sales catalogs.
- Oversee the sales cycle, including project management, pricing, solution development, closing sales, and technical demonstrations.
Education & Experience Recommended:
- Bachelor's Degree is required
- Native Catalan & Spanish language fluency.
- High English language fluency.
- At least 4 years of experience in sales and account management.
- A background in Information Technology or a related technical field, gained through both education and professional experience, will be highly valued.
- Proven track record of meeting sales targets and managing sales pipelines.
- Strong organizational and program management skills.
- Experience in direct sales and working with various stakeholders.
- Ability to support account teams and drive sales for transactional deals.
Knowledge & Skills:
- Ability to manage the full sales process from prospecting to closing.
- Strong teamwork and collaboration skills.
- Experience in selling services and recurring revenue models.
- Ability to identify business opportunities and align with strategic goals. Proficiency in digital and remote selling.
- Experience with cross-selling and up-selling to enhance customer value.
- Self-motivated and proactive in developing new business.
- New Technology and AI: demonstrated curiosity and confidence in adopting emerging tools and technologies,especially AI,to improve sales performance and customer engagement.
What we offer:
- A truly international experience: Work in a global organization with colleagues from 60+ nationalities, collaborating across cultures and geographies.
- Continuous growth & career development: Multiple internal mobility and career opportunities, supported by HP's learning platform to keep growing your skills.
- Competitive benefits package, including:
- Hybrid work model (home office / office), depending on the role/functions
- Health & Life insurance
- Ticket Restaurant Vouchers or lunch at reduced prices at our canteen
- Flexible working hours to support work–life balance
- HP Flex Program: Kindergarten vouchers & Transport Card
- Exclusive HP products offers and discounts for employees, friends and family
- Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally.
- Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite.
- Stay active & energized: Access our sports center (indoor & outdoor) with 25+ coordinated activities.
- Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health.
- Creativity & innovation: Enjoy our Printing Happy Hour,from photos to large posters,and hands-on workshops using the latest printing technologies, from wall covers to 3D printing.
- Easy commuting: Free parking available or excellent access via nearby train services.
- Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and future skills development.