Description
As an Account Representative for SMB (Small & Medium Businesses) at PayPal, you will own the front end of growth, generating and qualifying opportunities, selling the PayPal proposition consultatively, closing deals, and getting merchants live and transacting.
Key Responsibilities:
- Build your own pipeline: self-source opportunities with AI-assisted prospecting, alongside marketing-generated and partner-referred leads, win-backs, and qualify them fast.
- Prioritize ruthlessly: decide where your time creates the most value and move the right deals quickly.
- Sell consultatively: understand each merchant's business, diagnose what they need, present the PayPal proposition in their terms, and handle objections with confidence.
- Own the deal end to end and close it, then guide the merchant through going live, resolving their questions and blockers so they start transacting successfully.
- Maintain pipeline hygiene: accurate stages, next steps, and always forecast in the CRM.
- Hand closed-won merchants to our Account Management team with complete context, so their growth continues without a gap.
- Build and strengthen relationships with payment service providers (PSPs), commerce platforms (CSPs), and other partners whose merchants we serve.
Requirements:
- Full professional fluency in Spanish and working proficiency in English.
- A track record of carrying and hitting an individual sales target.
- Bias for action and ownership.
- Strong prioritization.
- Commercial and business acumen.
- Fast, focused qualification.
- Clear, concise communication in writing and in person.
- Disciplined about pipeline hygiene.
- Comfortable with AI tools.
- A strong handoff partner.
Nice to Have:
- Experience selling payments, fintech, e-commerce, or SaaS to small businesses.
- Experience selling through or alongside partners such as payment providers, platforms, agencies, or resellers.
- Hands-on experience with Salesforce or a comparable CRM.
- Prior high-velocity or inside-sales experience.
What Success Looks Like in Your First Year:
- Consistent achievement against your new-merchant acquisition target.
- A pipeline you generate yourself, not one that depends on inbound alone.
- Merchants who go live, transact, and transition smoothly to Account Management.
- At least one partner relationship that is measurably stronger because you own it.